Return Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Custom orders are not eligible for returns.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

QUALITY GUARANTEE

At Mountain Cork, we guarantee our quality. If your case has a defect, we will fix it, replace it, or refund your money. 

SATISFACTION GUARANTEE*

We want you to be happy with your purchase. If for any reason, you are not happy with your purchase, you can return it and we will refund your money (minus the shipping charge). You just pay the return shipping.       

*Satisfaction Guarantee policy does not apply to custom orders. Custom orders are non-returnable.